![受取](/img/counter_image02.png)
Pick-Up & Return Counters at the Airports
For customers who wish to pick-up/return the devices at the airport
When picking up the device, please bring your identification document and a printed copy of the order confirmation e-mail.
When picking up the device, please bring your identification document and a printed copy of the order confirmation e-mail.
Narita International Airport Terminal 1
Order deadline1 day before the arrival before 13:00 JST
![受取](/img/counter_image02.png)
- Business Hours
- 6:30 〜 21:30
- ■Location
- Airport Terminal 1, 1F International Arrivals Lobby South Wing "JAL ABC" Counter
- ■Note
- This counter is for pick-up only. Please use the central building counter for returns.
![](/img/counter/narita1_map1.png?date=20230404)
![返却](/img/counter_image03.png)
- Business Hours
- 7:00 〜 21:00
- ■Location
- Airport Terminal 1, 1F International Arrivals Lobby Central Building "JWiFi & Mobile × Global WiFi" Counter
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/narita1_map3.png?date=20230404)
Narita International Airport Terminal 2
Order deadline1 day before the arrival before 13:00 JST
![受取](/img/counter_image04.png)
- Business Hours
- 7:00 ~ 21:00
- ■Location
- JWiFi & Mobile × Global WiFi Counter in 1st Floor International Arrival Lobby
- ■Note
- Please return the rented equipment in the return box.
![](/img/counter/narita2_map1.png)
Haneda Airport Terminal 2
Order deadline1 day before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 6:00 ~ 23:00
- ■Location
- Haneda Airport Terminal 2, 2F
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/haneda2_map1.png?date=20230720)
Haneda Airport Terminal 2, 2F
Haneda Airport Terminal 3
Order deadline1 day before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 6:30 〜 23:45
- ■Location
- Keikyu Haneda Airport Terminal 3 Station 2F
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/haneda1_map1.png?date=20230330)
Haneda Airport Terminal 3 Station 2F
Kansai International Airport Terminal 1 Building
Order deadline1 day before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 6:30 〜 22:30
- ■Location
- Terminal 1 Building International Arrival Lobby 1F
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/kansai1_map1.png?date=20230720)
Terminal 1 Building International Arrival Lobby 1F
Osaka International Airport
Order deadline2 days before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- Closed until further notice
- ■Location
- South Terminal 1st floor
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/itami1_map1.png?date=20230720)
South Terminal 2nd floor
Chubu Centrair International Airport Terminal 1
Order deadline2 days before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 6:30 〜 20:00 (reduced business hours)
- ■Location
- Access Plaza 2F (To the far end on your left from the Arrival Lobby. Next to the entrance to the parking lot.)
- ■Note
- A return box is available after the counters business hours.
![](/img/counter/chubu1_map1.png?date=20230328)
Access Plaza 2F
Chubu Centrair International Airport Terminal 2
Order deadline2 days before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 10:00 ~ 15:00
- ■Location
- Terminal 2 Departure lobby 2F
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/chubu2_map1.png?date=20230720)
Fukuoka Airport
Order deadline3 days before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 7:00 ~ 21:30
- ■Location
- Next to the Delivery Counter after exit Arrival Lobby and turn left.
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/fukuoka1_map1.png?date=20230330)
Next to the Delivery Counter
New Chitose Airport Domestic Terminal Building
Order deadline3 days before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 7:00 〜 20:00
- ■Location
- Domestic terminal building 1F, beside the JAL airline arrival port
- ■Note
- JAL arrival port A side,in front of JR line escalator
![](/img/counter/shinchitose1_map1.png?date=20230720)
Beside the JAL arrival port
New Chitose Airport International Terminal Building
Order deadline3 days before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 8:00 〜 19:00 (reduced business hours)
- ■Location
- International Arrival Lobby 2F
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/shinchitose2_map1.png?date=20230720)
International Arrival Lobby 2F
Naha Airport
Order deadline3 days before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 7:30 〜 21:00
- ■Location
- International Terminal Building 1st floor arrival lobby, JWiFi & Mobile × Global WiFi Counter
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/naha1_map1.png?date=20230720)
1st floor arrival lobby, JWiFi & Mobile × Global WiFi Counter
Komatsu Airport
Order deadline2 days before the arrival before 13:00 JST
![受取返却](/img/counter_image04.png)
- Business Hours
- 8:15 〜 19:30
- ■Location
- International Arrival Lobby, 1st floor
- ■Note
- Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.
![](/img/counter/komatsu1_map1.png?date=20230330)
International Arrival Lobby, 1st floor