Pick-Up & Return Counters at the Airports

For customers who wish to pick-up/return the devices at the airport
When picking up the device, please bring your identification document and a printed copy of the order confirmation e-mail.
Narita International Airport Terminal 1
Order deadline1 day before the arrival before 13:00 JST
受取
Business Hours
6:30〜until the Arrival of the Last Flight
■Location
Arrival Counter at the International Arrival Lobby’s North Wing 1F QL Liner Counter
■Note
It's not possible to receive the WiFi device at the QL Liner Counter in the South Wing.

QL Liner Counter in the North Wing 1F

返却
Business Hours
07:00 ~ 21:00
■Location
Departure Counter in the International Departure Lobby North & South Wing 4F QL Liner Counter
■Note
You can return your WiFi device at both the North and South Wing counters.

QL Liner Counter in the North Wing 4F

QL Liner Counter in the South Wing 4F

Narita International Airport Terminal 2
Order deadline1 day before the arrival before 13:00 JST
受取
Business Hours
6:30〜until the Arrival of the Last Flight
■Location
Arrival Counter at the International Arrival Lobby’s North Wing 1F QL Liner Counter

QL Liner Counter Counter 1F

返却
Business Hours
07:00 ~ 21:00
■Location
Departure Counter in the International Departure Lobby Counter 3F QL Liner Counter

QL Liner Counter Counter 3F

Haneda Airport International Terminal
Order deadline1 day before the arrival before 13:00 JST
受取返却
Business Hours
6:30〜23:45
■Location
Keikyu Haneda Airport International Terminal Station 2F
■Note
After-hour pick-ups (11:45 PM ~ 6:30 AM) will be managed by the JAL / ABC Counter on the 3F, and returns will be managed by the JAL / ABC Counter on the 2F.

International Terminal Station 2F

受取
Business Hours
23:45〜6:30
■Location
Haneda Airport International Terminal Station 3F

International Terminal Station 3F

Kansai International Airport Terminal 1 Building
Order deadline1 day before the arrival before 13:00 JST
受取返却
Business Hours
7:00〜22:00
■Location
Terminal 1 Building International Arrival Lobby 1F
■Note
If you use the return box to return your WiFi device between 12:00 AM and 6:59 AM, the date of return will be considered as the previous day.

Terminal 1 Building International Arrival Lobby 1F

Osaka International Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
7:00〜20:00
■Location
South Terminal 1st floor
■Note
Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.

South Terminal 2nd floor

Chubu Centrair International Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
7:00〜22:00
■Location
Access Plaza 2F ((To the far end on your left from the Arrival Lobby. Next to the entrance to the parking lot.)
■Note
A return box is available after the counters business hours.

Access Plaza 2F

Fukuoka Airport
Order deadline3 days before the arrival before 13:00 JST
受取返却
Business Hours
7:30〜21:30
■Location
In front of the restaurant next to the North Entrance of the International Terminal 1F
■Note
If you use the return box to return your WiFi device between 9:31 PM and 2:29 AM, the date of return is considered as the previous day.

In front of the restaurant next to the North Entrance

New Chitose Airport
Order deadline3 days before the arrival before 13:00 JST
受取返却
Business Hours
7:00〜20:00
■Location
Domestic terminal building 1F, beside the JAL airline arrival port
■Note
JAL arrival port A side,in front of JR line escalator

Beside the JAL arrival port

Naha Airport
Order deadline3 days before the arrival before 13:00 JST
受取返却
Business Hours
8:30〜21:00
■Location
International Terminal Building 1st floor arrival lobby, Information center

1st floor arrival lobby, Information center

Komatsu Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
7:20〜19:30
■Location
International Arrival Lobby, 1st floor
■Note
Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.

International Arrival Lobby, 1st floor

Mt.Fuji Shizuoka Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
9:00〜18:00
■Location
Travel Agency Organization Reception Counter

Travel Agency Organization Reception Counter

Sendai Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
6:30〜20:30
■Location
International Arrival Lobby, 1st floor
■Note
Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.

International Arrival Lobby, 1st floor