Pick-Up & Return Counters at the Airports

For customers who wish to pick-up/return the devices at the airport
When picking up the device, please bring your identification document and a printed copy of the order confirmation e-mail.
Narita International Airport Terminal 1
Order deadline1 day before the arrival before 13:00 JST
受取
Business Hours
07:00 ~ 21:00
■Location
JWiFi & Mobile × Global WiFi Counter in Central building 1st Floor International Arrival Lobby
■Note
Please return the rented equipment in the return box.

Narita International Airport Terminal 2
Order deadline1 day before the arrival before 13:00 JST
受取
Business Hours
07:00 ~ 21:00
■Location
JWiFi & Mobile × Global WiFi Counter in 1st Floor International Arrival Lobby
■Note
Please return the rented equipment in the return box.

Haneda Airport Terminal 2
Order deadline1 day before the arrival before 13:00 JST
受取返却
Business Hours
6:00〜23:00
■Location
Haneda Airport Terminal 2, 2F

Haneda Airport Terminal 2, 2F

Haneda Airport Terminal 3
Order deadline1 day before the arrival before 13:00 JST
受取返却
Business Hours
6:30〜23:45
■Location
Keikyu Haneda Airport Terminal 3 Station 2F

Haneda Airport Terminal 3 Station 2F

Kansai International Airport Terminal 1 Building
Order deadline1 day before the arrival before 13:00 JST
受取返却
Business Hours
6:30〜22:30
■Location
Terminal 1 Building International Arrival Lobby 1F
■Note
If you use the return box to return your WiFi device between 22:31 PM and 6:29 AM, the date of return will be considered as the previous day.

Terminal 1 Building International Arrival Lobby 1F

Osaka International Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
7:00〜20:00
■Location
South Terminal 1st floor
■Note
Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.

South Terminal 2nd floor

Chubu Centrair International Airport Terminal 1
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
7:00〜22:00
■Location
Access Plaza 2F ((To the far end on your left from the Arrival Lobby. Next to the entrance to the parking lot.)
■Note
A return box is available after the counters business hours.

Access Plaza 2F

Chubu Centrair International Airport Terminal 2
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
6:30〜21:00
■Location
Terminal 2 Departure lobby 2F

Fukuoka Airport
Order deadline3 days before the arrival before 13:00 JST
受取返却
Business Hours
7:30〜21:30
■Location
In front of the restaurant next to the North Entrance of the International Terminal 1F
■Note
If you use the return box to return your WiFi device between 9:31 PM and 2:29 AM, the date of return is considered as the previous day.

In front of the restaurant next to the North Entrance

New Chitose Airport Domestic Terminal Building
Order deadline3 days before the arrival before 13:00 JST
受取返却
Business Hours
7:00〜20:00
■Location
Domestic terminal building 1F, beside the JAL airline arrival port
■Note
JAL arrival port A side,in front of JR line escalator

Beside the JAL arrival port

New Chitose Airport International Terminal Building
Order deadline3 days before the arrival before 13:00 JST
受取返却
Business Hours
7:30〜20:00
■Location
International Arrival Lobby 2F

International Arrival Lobby 2F

Naha Airport
Order deadline3 days before the arrival before 13:00 JST
受取返却
Business Hours
8:30〜21:00
■Location
International Terminal Building 1st floor arrival lobby, Information center

1st floor arrival lobby, Information center

Komatsu Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
7:20〜19:30
■Location
International Arrival Lobby, 1st floor
■Note
Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.

International Arrival Lobby, 1st floor

Mt.Fuji Shizuoka Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
9:00〜18:00
■Location
Travel Agency Organization Reception Counter

Travel Agency Organization Reception Counter

Sendai Airport
Order deadline2 days before the arrival before 13:00 JST
受取返却
Business Hours
6:30〜20:30
■Location
International Arrival Lobby, 1st floor
■Note
Please return the rented equipment in the return box. However, the return box follows the airport’s business hours.

International Arrival Lobby, 1st floor